Our office was nervous about outsourcing billing and insurance help, but those fears quickly disappeared once our collection ratio increased by 30% and our adjustments decreased by 20% in the first 6 months! Our insurance aging report was out of control but Kelly was able to clean-up everything and was even able to obtain back pay from the insurance companies. Our insurance/ financial department is no longer stressed daily thanks to Kelly. Our patients are happy and our staff has the support needed to handle any insurance or billing question. Our office is a continued client of KLP Claims and we would highly recommend her services to dental or oral surgeons in need.
- Clinical Director - Geneva, IL
Our office utilized KLP Claims for cleaning up our insurance aging reports and posting insurance payments so our office could focus on hiring and training the correct staff to manage these tasks. Kelly was professional and reliable and was able to help setup our new employees for success. Thanks, Kelly, for all your help! We would definitely recommend your services to any dental provider!
- Office Manager - Chicago, IL
Our office decided to hire Kelly because we were in need of someone who can help us with credentialing, our insurance aging report and posting insurance payments. Within the first year of having her, she has been able to increase our revenue by 75% and drop our adjustments to under 15%. For the first time in over ten years our office was able to fulfill our collection goal for 2024. I can't put into words how thankful we are that we made the decision to hire Kelly. When she joined our team we thought she would strictly cover our insurance billing and credentialing but she does 1,000 times more! As the Office Manager, I cannot imagine my daily life without her.. She helps with pre authorizations, insurance questions, balancing ledgers when needed and so much more! We love her and would recommend her services to any dental provider!
- Office Manager - Chicago, IL
I would like to take this opportunity to recognize Kelly for her exceptional contributions to our team. As the person responsible for managing our insurance and clearing up our past due accounts receivable, Kelly has consistently demonstrated a high level of professionalism, dedication, and expertise. From the very beginning, she took the initiative to streamline our insurance processes and ensure that we maintained accurate and timely records. Her energy and positive attitude have been contagious, motivating others around her to follow her lead. She approaches every task with a proactive mindset, and her ability to resolve complex insurance issues and clear past due AR has been invaluable to the office.
In addition to her technical skills, Kelly has played a pivotal role in helping me establish clear insurance standards for our office, improving efficiency and consistency in our workflow. Her attention to detail and commitment to excellence have had a significant impact on our operations.
I am extremely grateful for her hard work and positive influence.
-Office Manager - Chicago, IL
